In this position, you will be the first point of telephone contact for hotel guests from all around the world (99% of the calls coming from North America) who are requiring Internet Related Technical Assistance. You will assist the guests by diagnosing the situation and providing a resolution to technical and network issues. You will work with the guests on situations that are moderately difficult, which require analytical thinking to resolve.
Do you think you have what it takes?
Requirements:
We offer you:
Contact: jobs@guest-tek.com.pl
English CV only
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Guest Tek is the world's largest provider of IP based technology solutions for the hospitality industry. Guest Tek's One View platform provides hotels with converged data, video and telephony services. Guest Tek is a preferred vendor to major hotel brands, providing services including network design, procurement, implementation, and post sales customer support to over 3 425 properties and 490 000 room. The company's head office is in Calgary, Canada, and has major support facilities in Irvine, California and Warsaw, Poland; As well as Sales offices located through out North America and Europe.
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