Large telecommunications firm requires several candidates with a background in customer care customer service, to join their friendly Stoke contact centre. Taking inbound calls from current customers, you will be responsible for helping with a range of service based queries, and requests, in order to leave the customer satisfied by the end of the call.. Working rotating shifts between 8am-9.30pm. You will receive 23 days holiday, discounted phones calls, free line rental, and a pension shares scheme after qualifying period.