Data ważności ogłoszenia: 2010-05-21

CS Coordinator with POLISH, FRENCH (GERMAN) and ENGLISH

TEAM TRACKERS ist ein welfweit übergreifend tätiges Kundenservicecenter der Air France Gruppe. Wir offerieren den Gästen der Airlines und Hotelketten über eine Servicehotline Unterstützung bei Problemen betreffend Gepäck, Treueprogramme sowie Buchung von Flugtickets und überdies darüber hinausgehenden Kundenservice.

Main responsibilities:

  • Assisting and providing information to customers in the field of loyalty programs - hotel & airline business  
  • Working with special hotel and airline applications/ databases  
  • Claims intake, claims processing and claims management  
  • Calculation of compensation files and authorization of payments  
  • Suggesting optimal solutions in accordance with internal procedures 

We require:

  • Fluency in Polish, French (or German) and English languages is a must  
  • Experience from administration is an advantage  
  • Very good communication skills  
  • Ability to provide perfect customer service  
  • Professional attitude, punctuality, reliability and responsibility  
  • Time flexibility 

We offer:

  • Benefits – discounted flight tickets, language courses, fitness/ swimming pool, meal tickets  
  • 23 paid days off  
  • Everyday communication with native speakers  
  • Improvement of your customer service skills  
  • Young team  
  • Possibility of career growth within a dynamically developing international company  
  • Modern, friendly and multilingual work environment  
  • Working in a very pleasant location in the centre of Prague  

 If you are interested in this position, please send us your structured CV in English language to hr@team-trackers.cz. Thank you. 
 
Note: By reacting on this vacancy I agree that company TEAM TRACKERS s. r. o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to TEAM TRACKERS s. r. o. solely for the purpose of selection process and for period of its duration, maximally for 1 year since it has been sent or until a written form revocation.

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Contact:

TEAM TRACKERS s.r.o.
Michaela Nováková

data ostatniej modyfikacji: 2010-05-07 22:10:10
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