Fujitsu is a leading provider of ICT-based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers.
Job Description/Purpose:
Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution
Responsibilities:
- Answering customers’ IT related queries in a professional manner
- Network and e-mail accounts administration
- Daily check of tasks assigned by the manager
Skills Required:
- Good English & German (minimum B2 level)
- Customer service / IT experience will be an asset
- Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.
We offer:
- An interesting job in one of the largest IT companies
- Challenging work environment
- Highly motivated team and international corporate culture
- Full-time job in rota system (24h/7)
- Competitive salary
- IT & soft skills trainings
- Benefit package: private medical care, sports cards or lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more
Please apply via e-mail - HR.Lodz@ts.fujitsu.com
Please include the following statement: “I hereby authorize you to process my personal and store data included in my job application for the needs of following and future recruitment processes (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883.
dodane przez HRFujitsu
poleca:
Studentnews.pl