Customer Service Specialist with German - Logistic

Location: Poznań

Main responsibilities:

• Receiving, checking and processing (scheduling) all transport orders coming from customers/requestors
• Handling over non-scheduled orders
• Respond to routine customer enquiries concerning service ordered
• Track the status of orders in the Transport Management System and communicate issues and solutions
• Maintain communication on a daily basis with customers and take action in order to respond on their needs
• Support organization in optimization transport and logistic projects

Requirements:

• University degree (min. Bachelor’s degree)
• Some experience in customer service or administration area, candidates after internships within logistic area are also very welcomed
• Very good English language skills
• Very good German language skills are required
• Strong communication and interpersonal skills, as well as ability to work in a multicultural environment
• Customer service mindset
• High level of analytical skills & ability to work under pressure
• Team player with creativity, engagement high level of multitasking skills
• Willingness to travel

We offer:

• Stable employment in an international environment under the highest standards;
• Working in an inspiring team;
• Comfortable working environment, open and friendly organizational culture;
• Competitive salary, target bonus and benefit package