Service Management Support Analyst

  If yes, this role could be for you. We need someone to support strategic projects and specific initiatives related to the Group Risk Control Operating Model governance. 
Responsibilities:-Service catalog updates and support for service owners within Group Risk Control-Quality checks and control execution around the reported KPI’s-Coordination of KPI collection and quality review for Group Risk Control-Coordination of actions related to Service Catalogue updates / enhancement-Support of Operating Model working groups exposed o Senior Management-Leading the small processes and improvement projects-Supporting the change cycles management and GRC Operating Model Reporting-Creation and maintenance of documentation, including guidance, communications and committee packs
Your teamYou will work in the Operating Model Governance and MI Analytics tea, as part of the wider Risk Chief Operating Officer (COO) area. We are responsible for the Risk Control Service Management framework, as well as the articulation and maintenance of the Operating Model, including the Who (our staff), Why (the Services we provide), What (the Processes we perform) and Where (location of staff and activities) operates. We bring these components together to provide management with information necessary for strategic decisions.
Your experience and skillsYou have:-Experience with KPI’s, metrics, service catalogue and/or process management-Risk Control related experience-Project Management knowledge-Strong analytical and documentation skills-Advanced excel skills-Tableau reporting skills, an advantage
You are:-Independent and self - driven person -Accountable for your own time and delivery-An excellent communicator -Able to prepare professional presentations-Stakeholder oriented-Challenging the status quo
About usExpert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.
We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?What we offerTogether. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance. Take the next stepAre you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now on www.ubs.com/polandcareers

dodane przez MJCC