CS Coordinator with POLISH, FRENCH (GERMAN) and ENGLISH

Main responsibilities:

• Assisting and providing information to customers in the field of loyalty programs - hotel & airline business  
• Working with special hotel and airline applications/ databases  
• Claims intake, claims processing and claims management  
• Calculation of compensation files and authorization of payments  
• Suggesting optimal solutions in accordance with internal procedures 

We require:

• Fluency in Polish, French (or German) and English languages is a must  
• Experience from administration is an advantage  
• Very good communication skills  
• Ability to provide perfect customer service  
• Professional attitude, punctuality, reliability and responsibility  
• Time flexibility 

We offer:

• Benefits – discounted flight tickets, language courses, fitness/ swimming pool, meal tickets  
• 23 paid days off  
• Everyday communication with native speakers  
• Improvement of your customer service skills  
• Young team  
• Possibility of career growth within a dynamically developing international company  
• Modern, friendly and multilingual work environment  
• Working in a very pleasant location in the centre of Prague  

 If you are interested in this position, please send us your structured CV in English language to hr@team-trackers.cz. Thank you. 
 
Note: By reacting on this vacancy I agree that company TEAM TRACKERS s. r. o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to TEAM TRACKERS s. r. o. solely for the purpose of selection process and for period of its duration, maximally for 1 year since it has been sent or until a written form revocation.

Contact: